Return and Refund Policy

 Klyzona LLC

1. Policy Overview

This policy explains the process for requesting a return or refund for products purchased from Klyzona LLC.

2. Eligibility for Returns

Items may be considered for return only if they are reported within a reasonable time after receiving the order and are in unused condition.

Return Day

Return requests must be made within 30 days of receiving the order.
Items must be unused and in original condition. Approved returns must be sent to:

3. Non-Returnable Items

Products that have been used, damaged, or altered after delivery are not eligible for return or refund.

Order Cancel

Orders can be canceled within 24 hours after placing the order, as long as the order has not been processed or shipped.

4. Refund Process

Once a return is approved and the item is received, the refund will be processed using the original payment method, subject to inspection.

Refund Day

After the returned item is received and inspected, the refund will be processed within 7 business days using the original payment method.

5. Exchange Policy

If an item is found to be defective, customers may request an exchange instead of a refund, depending on availability.

6. Return Shipping Responsibility

Customers are responsible for return shipping unless the item received is incorrect or defective.

7. Inspection Process

All returned items are inspected after arrival to ensure they meet the return conditions mentioned in this policy.

8. Notification of Status

Customers will be notified by email regarding the approval or rejection of their return or refund request.

9. Return Address

2812 Town Center Blvd, Crestview Hills, KY 41017, United States

All approved returns must be sent to the following address:
2812 Town Center Blvd, Crestview Hills, KY 41017, United States

10. Contact Information

For any questions regarding refunds or returns, please contact us:

Business Name: Klyzona LLC
Phone: +1 (502) 942-4254
Email: support@klyzona.com